AI-powered logistics interface for real-time decisions

AI-powered assistant for querying shipments, routes, and disruptions—reducing manual lookup across fragmented tools.

• Instant shipment answers

• No manual lookup

Role:

Senior Product Designer

Fluent Cargo

2025

Context
AI interface enabling freight teams to query shipments, routes, and disruptions using natural language, reducing reliance on fragmented tools and manual workflows.

AI-powered interface for querying shipments, schedules, and rates

Problem
Key shipment information was buried in carrier event logs, making it difficult to identify delays, causes, and impact. Users had to interpret inconsistent terminology and manually piece together updates.

Approach
Designed an AI-powered query interface that allows users to ask natural language questions and receive structured, actionable answers, surfacing key insights without navigating multiple tools.

Structured shipment insights from a single query

Outcome
Enabled faster access to critical shipment information, reducing manual lookup and helping teams identify delays, causes, and required actions more quickly.

AI responses include context and suggested next actions

Next project

Testimonials

"Rod’s been responsible for a huge volume of Envato's product and marketing design over more than a decade creating beautiful visual campaigns that helped generate millions for our community."

Collis Taeed

Founder & CEO

Envato, Bright Moon Trust

"Rod’s been responsible for a huge volume of Envato's product and marketing design over more than a decade creating beautiful visual campaigns that helped generate millions for our community."

Collis Taeed

Founder & CEO

Envato, Bright Moon Trust

"Rod was fantastic to work with. He has an extremely creative and unique design approach which was consistently impressive. He's also fantastic to work with, bringing a fun energy to the team."