Fluent Operations Dashboard

Turning a dashboard into an operational command surface for real-time decision-making.

• Faster issue identification

• Reduced tool switching

Role:

Senior Product Designer

Fluent Cargo

2026

Context
AI interface enabling freight teams to query shipments, routes, and disruptions using natural language, reducing reliance on fragmented tools and manual workflows.

High-level dashboard combining activity, metrics, and global shipment context

Problem
Key shipment information was buried in carrier event logs, making it difficult to identify delays, causes, and impact. Users had to interpret inconsistent terminology and manually piece together updates.

Approach
Designed an AI-powered query interface that allows users to ask natural language questions and receive structured, actionable answers, surfacing key insights without navigating multiple tools.

Activity feed close-up

Outcome
Reduced manual lookup and improved access to critical shipment information, helping teams identify delays, causes, and required actions more quickly.

Global search across shipments, schedules, and insights

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Testimonials

"Rod’s been responsible for a huge volume of Envato's product and marketing design over more than a decade creating beautiful visual campaigns that helped generate millions for our community."

Collis Taeed

Founder & CEO

Envato, Bright Moon Trust

"Rod’s been responsible for a huge volume of Envato's product and marketing design over more than a decade creating beautiful visual campaigns that helped generate millions for our community."

Collis Taeed

Founder & CEO

Envato, Bright Moon Trust

"Rod was fantastic to work with. He has an extremely creative and unique design approach which was consistently impressive. He's also fantastic to work with, bringing a fun energy to the team."