Belong Icons
Belong Icons
Role: Product Designer
Duration: 6 months
Company: Belong
Industry: Telecommunications
98%
Disconnection requests met.
52.3%
Successful disconnections
29.3%
Discover & Define
When disconnecting a Belong nbn service, our customers express a desire for the freedom and flexibility to terminate their service at their convenience and through their preferred channel. They expect a straightforward and transparent process.
When disconnecting a Belong nbn service, our customers express a desire for the freedom and flexibility to terminate their service at their convenience and through their preferred channel. They expect a straightforward and transparent process.
Design & Develop
When disconnecting a Belong nbn service, our customers express a desire for the freedom and flexibility to terminate their service at their convenience and through their preferred channel. They expect a straightforward and transparent process.
When disconnecting a Belong nbn service, our customers express a desire for the freedom and flexibility to terminate their service at their convenience and through their preferred channel. They expect a straightforward and transparent process.
Deliver & Measure
When disconnecting a Belong nbn service, our customers express a desire for the freedom and flexibility to terminate their service at their convenience and through their preferred channel. They expect a straightforward and transparent process.
When disconnecting a Belong nbn service, our customers express a desire for the freedom and flexibility to terminate their service at their convenience and through their preferred channel. They expect a straightforward and transparent process.
Learning & Impact
When disconnecting a Belong nbn service, our customers express a desire for the freedom and flexibility to terminate their service at their convenience and through their preferred channel. They expect a straightforward and transparent process.
When disconnecting a Belong nbn service, our customers express a desire for the freedom and flexibility to terminate their service at their convenience and through their preferred channel. They expect a straightforward and transparent process.
98%
Disconnection requests met.
52.3%
Successful disconnections
29.3%
Top reason relocation
